As of July 1, Ontario tow truck drivers and vehicle storage operators are required to have a certificate to operate. The provincial government says the changes are aimed at helping protect drivers against fraudulent towing companies.

“While the vast majority of Ontario’s towing industry operates in good faith, bad actors have preyed on vulnerable drivers for too long,” said Prabmeet Sarkaria, minister of transportation, in a news release. “That is why our government is helping to level the playing field, giving people confidence and peace of mind when they need help at the side of the road.”

To receive or maintain a towing certificate, drivers must complete a mandatory training program and a criminal record check. Drivers found operating without appropriate credentials will face fines, possible vehicle impoundment, and the risk of forfeiting future certification.

According to the government, tow truck drivers who apply for certification before July 1 have three years from their application date to complete training. Drivers will be prompted to provide proof of training upon the renewal in the third year. Those who apply for a certificate on or after July 1 must complete mandatory training requirements from the Ministry of Transportation before submitting their application.

Tow truck operators’ certificate status and rates can be verified by visiting the ministry’s online portal.